Lookup
To identify the substation and feeder for your service location, enter your account number with no hyphens. The account number is found on the top left of your statement.
To identify the substation and feeder for your service location, enter your account number with no hyphens. The account number is found on the top left of your statement.
Please note: the feeder and substation could be different than stated during an outage restoration or system improvement project as personnel have the ability to backfeed some feeders from another substation.
Outage restoration work likely will continue through Sunday. Please report your outage by calling 870-895-3221. Updates are posted on the NAEC Facebook page. We appreciate your patience as we work as safely and quickly as possible.